Home > Operations Manager 2007 R2 > How to clear agent cache on Operations Manager 2007 agent

How to clear agent cache on Operations Manager 2007 agent

This is a frequent item that is covered in the TechNet forums. So much so I’ve decided to make a post about how to do it so I don’t have to type the directions any more.

Steps to clear the agent cache.

1. Logon to agent machine with admin rights (or enough rights to stop a service and delete files off the file system)

2. Open DOS box, click start run CMD, if Windows 2008 R2 start CMD with Admin Rights.

3. Type “net stop healthservice” to stop the Operations Manager Service.

4. open explorer and delete the folder ‘Health Service State’ that can be found here: C:\Program Files\System Center Operations Manager 2007\Health Service State

5. Go back to the dos box and type “net start healthservice” to start the Operations Manager Agent.


Scott Moss
Microsoft MVP (Service Center Cloud and Datacenter Management)
Vice President Atlanta SMUG http://www.atlsmug.org
President System Center Virtual User Group  http://systemcentercentral.com/scvug

New Blog! https://om2012.wordpress.com

  1. Sahana
    November 30, 2014 at 7:13 am


    I am not able to find Health service state under System Center Operations Manager. We are using SCOM 2012. And also please help me in finding services running on agent

    • December 19, 2014 at 12:41 pm

      The scom 2012 agent path is different than the scom 2007 agent path. Ill do a post on this when i can.

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